Emergency Medical Services

Overview

The Winter Garden Fire Rescue Department provides Advance Life Support (ALS) Paramedic-level services and ground transport services to the citizens and visitors of Winter Garden. Winter Garden utilizes a fire-based EMS system, in which medical patients are treated and transported to the hospital by the Fire Department. This system improves the level of service and ensures continuity of care from patient contact to transfer of care to hospital staff.

To view the HIPAA & Privacy Notice for medical services, please click here.

2025 Emergency Medical Responses

EMS Billing Services

Winter Garden contracts with a third party billing company for the billing and collection of services related to emergency medical services. This company files insurance, including Medicare and Medicaid, for ambulance billing.

The Winter Garden Fire Rescue Department, through it's billing company, accepts Medicare and Medicaid assignment, and works with individuals to make arrangements for payment for ambulance services.

FOR BILLING INQUIRIES CALL 833-532-2202 MON-FRI (9AM-5PM EST) OR EMAIL WGFRD@PAYAMBULANCE.COM

Online Payment

TO PAY ONLINE BY CREDIT CARD OR PROVIDE INSURANCE INFORMATION PLEASE VISIT HTTPS://WGFRD.PAYAMBULANCE.COM