Code Red

The City of Winter Garden utilizes the CodeRED Emergency Notification System - an ultra high-speed telephone communication service for emergency notifications. All residents and businesses should register with the City's CodeRED system. The City will only send out a message on CodeRED in an emergency situation or with updates after an emergency.

This system allows us to send critical communications, to all or targeted areas within the City in case of an emergency situation that requires immediate action. This system is capable of dialing the entire City within minutes. It delivers a recorded message describing the situation and any instructions for immediate or future action. The message will play when answered by a live person or an answering machine and makes three attempts to connect to each number. If you opt-in for text message and/or email alerts those will also be sent.

CodeRED is used for emergency communications ONLY. **Your contact information is private, exempt from public records laws, and cannot be shared, requested or sold.

For your convenience, residents and visitors alike can receive enhanced public safety alerts no matter where you are located via the CodeRED Mobile Alert app - a free public safety app for both Android and iPhone users. The CodeRED Mobile Alert app delivers community and emergency alerts to individuals targeted within an impacted geographical area so that you may also receive timely notifications when you're on the road, away from home. If you are currently a CodeRED subscriber that has already registered your mobile phone to receive notifications from the {City/County}, you will continue to receive calls. However, if you download the CodeRED Mobile Alert app, you will also be able to receive alerts via your smartphone anywhere in the country, including Hawaii, Puerto Rico, and Alaska. To download the free CodeRED Mobile Alert app, visit the Google Play or iTunes store. For more information about the CodeRED service, contact the Winter Garden Police Department - 407.656.3636

Finally, we suggest that you program the following numbers into the contact list of your phone so it will recognize them as CodeRED messages. You may also call these numbers to playback any recent CodeRED messages that were sent to your phone.     

  • 866-419-5000 - Emergency Calls
  • 855-969-4636 - General Calls

Register for CodeRED!