Frequently Asked Questions

We're open Monday through Friday from 8 a.m. until 5 p.m. 

We're located at:
251 West Plant Street
Winter Garden, FL 34787 

We can be reached by phone at 407-656-3636, ext. 2235.

Just send us a letter stating that you no longer want the property and we will dispose of the items for you. If the item is sold at auction, however, you are not entitled to any of the proceeds.

Yes, providing that certain conditions are met. Check our Claiming Your Property section for information on these conditions.

The return of firearms requires special documentation. Check the Firearms Property section for details.

Yes, appointments are arranged Monday through Friday from 8 a.m. to 5 p.m. Calling ahead to 407-656-3636, ext. 2235 is done to ensure that someone is available to you, and that your property is ready for release. Please have your case number available.

Yes, you will need to bring a valid picture identification with your correct address.

Yes, you may assign another person to retrieve your property with a notarized letter of authorization and photo identification. The letter must be addressed to the Winter Garden Police Department and include: 

• Name of the person you are granting authority
• Notary stamp and signature
• Your case number
• Your signature

Property will only be released to a parent or guardian, who must show legal guardianship proof.

Different types of property are held for different lengths of time. 

For instance:

• Evidence items are held until such time as they are no longer needed for trial or the statute of limitations expires. 
• Found Property is held for a period of 90 days unless it is claimed by the owner. 

Statute of limitations may vary depending on the seriousness of the crime. Additionally, some items can be released pursuant to a court order or authorization from the State Attorneys Office.

Property which remains unclaimed by a legal owner will be disposed of by destruction, conversion to City property, donation to charity, public auction, or returned to the finder if a claim was made when the property was recovered.

Any questions not answered here you are more than welcome to contact us directly at:

Winter Garden Police Department
Property and Evidence Unit
251 West Plant Street
Winter Garden, FL  34787

Ivory Smith
Phone: 407-656-3636, ext. 5486        
Email Ivory Smith