Frequently Asked Questions
Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.
Public Services
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Public Services
Exposure to lead in drinking water can cause serious health effects in all age groups. Infants and children can have decreases in IQ and attention span. Lead exposure can lead to new learning and behavior problems or exacerbate existing learning and behavior problems. The children of women who are exposed to lead before or during pregnancy can have increased risk of these adverse health effects. Adults can have increased risks of heart disease, high blood pressure, and kidney or nervous system problems.
For more information on reducing lead exposure around your home or building and the health effects of lead, visit the EPA’s website: www.epa.gov or contact your health provider.
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Public Services
The City of Winter Garden is committed to providing safe, clean drinking water that meets or exceeds state and federal requirements. The City has been testing for, and making efforts to eliminate lead in our service lines for many years. Water is delivered to each property through a simple, time-tested process which includes pumping drinking water directly from the aquifer to our water treatment plant where it is aerated, chlorinated, and sent to each property through our network of city-owned utility pipes. The simplicity of this process means that The City is able to provide extremely clean drinking water.
More thorough information on the quality of your drinking water can be found in the City’s latest Water Quality Report
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Public Services
The City of Winter Garden will continuously update our service line inventory as inspections are completed, construction records are reviewed, or self-assessments are completed by residents. If you believe your service line material is listed incorrectly in our system, the best way to assist in updating our records is to complete the Water Service Line Material Survey linked on the page above.
If you need further assistance updating your service line material in our records, please contact: leadandcopper@cwgdn.com
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Public Services
The Environmental Protection Agency’s (EPA) Lead and Copper Rule (LCR), originally issued in 1991, requires utilities to monitor lead and copper in tap water. The City of Winter Garden has been reporting these levels in our annual Drinking Water Report for years. However, the Lead and Copper Rule Revision (LCRR), finalized in December 2021, requires public water systems throughout the country to conduct a complete inventory of their service lines by October 2024. This is the latest step in long-term, ongoing efforts to ensure our drinking water is safe and lead free.