Frequently Asked Questions

Go to the Waste Collection page of the City’s website; scroll down to the section called “Find Your Collection Days.”

Please call 407-656-2256 to request one. Damaged containers will either be repaired or replaced. There is no charge.

Yes. If needed, the City can service a second trash container for an additional cost monthly cost. Please call 407 656 2256 for more information.

Before requesting a second container, make sure you are setting out your container twice a week on both of your collection days and that you are taking advantage of your bulk pickup day to set out cardboard and other bulky items. 

The City collects large, bulky items once a week (this does not include electronics or appliances; see the next FAQ below). To find your collection day, go the Waste Collection page of the City’s website. There is no need to call in advance to schedule a pickup.

These items are picked up on request. Please call 407-656-2256 to schedule a pickup.

No. Please bring these items to one of the Orange County facilities listed below. 

Porter Transfer Station
1326 Good Homes Road
Orlando, FL 32818
(407) 836-6601
Hours may vary; please call ahead.

McLeod Road Transfer Station
5000 L. B. McLeod Road
Orlando, FL 32811
(407) 836-6601
Hours may vary; please call ahead.

Set them out on your bulk collection day. Do the same with oversized cardboard boxes from furniture and large appliance deliveries.

The City collects a maximum of four car tires per household, per year. The City does not collect truck tires. Please call 407-656-2256 to schedule a pickup.

Although oversights do occasionally occur, following are the most common reasons:

• It was not set out on time. Please place your items or container out at the curb either the evening before or by 7:00 am the latest on the day of collection.

• It was blocked by a vehicle or other obstruction.

• The container is too heavy, and the truck cannot lift it.

• There is an excessive amount of debris. Please call 407-656-2256 to inquire, as the City charges a fee for the collection of oversized piles. These piles are picked up and the fee applied only with the prior approval of the account holder.

Please wait until the morning after your collection day to report a missed pickup.

Collection times may vary due to the weather (routes take longer to run when it is raining), the availability of equipment and personnel (a truck may have broken down or an employee might have called in sick), or excessive volumes. Please wait until the morning after your pickup day to report a missed pickup.

The City does not collect propane tanks. Please return them to the store where they were purchased (e.g., Ace, Lowe’s, or Home Depot). Propane tanks are also accepted at the following Orange County facilities:

Porter Transfer Station (up to 20 lbs.)
1326 Good Homes Road
Orlando, FL 32818
(407) 836-6601
Hours may vary; please call ahead.

Orange County Landfill (up to 100 lbs.)
5901 Young Pine Road
Orlando, FL 32829
(407) 836-6601
Hours may vary; please call ahead.

The City does collect empty helium tanks. Please break off the valve to indicate that it is empty. Set it out on your large item collection day.

Both natural and artificial trees are collected on the day yard waste and large items are collected in your neighborhood. Please remove all decorations and lights from your tree prior to setting it out for collection.

No, burning garbage is illegal and can be dangerous. Breathing in smoke from burning garbage can cause or worsen asthma, bronchitis, and emphysema and may damage children's lungs. Burning plastic also releases many cancer-causing agents into the air that you and your neighbors breathe.