City of Winter Garden, FL

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Human Resources and Risk Management

Human Resources and Risk Management Department

City of Winter Garden
300 West Plant Street
Winter Garden, FL 34787
Phone: 407.656.4111
Fax: 407.877.2795


Frank Gilbert, Assistant City Manager - Administrative Services
Phone: 407.656.4111 ext. 2247

Cheryl Jones, SPHR
HR Director
Phone: 407.656.4111 ext. 5480

Veronica Wright
Human Resources Technician
407.656.4111 Ext. 2264

Christine Hein
Human Resources Generalist
407.656.4111 Ext. 2298


The Human Resources and Risk Management Department is charged with recruiting and retaining highly qualified and diverse organizational teams by providing exceptional benefits and a challenging work environment. In order to support the success of those teams, the Department continually encourages individual training and educational opportunities that will increase career satisfaction and performance. Additionally, the Department provides internal services in order to create a streamlined process between work units.

The Department Provides Internal Services to Individuals:

  • Recruitment, Selection & Retention
  • Employee Relations
  • Benefits Administration
  • Training & Development
  • Personnel Policies & Procedures
  • Human Resources Information Systems
  • Compensation Management
  • Wellness Programs
  • Retirement Administration

The Department Provides Internal Services to The City:

  • Risk Management
  • Fleet Management
  • Fleet Acquisition
  • Fleet Maintenance
  • Facilities Management
  • Facilities Security
  • Facilities Maintenance
  • Energy Management

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